Refund policy
Return & Refund Policy
Last Updated: June 2026
Customer satisfaction is important to us.
30-Day Return Policy
Customers may request a return within 30 days of receiving their order.
To qualify for a return:
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Item must be unused and in original condition.
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Item must be returned in original packaging.
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Proof of purchase is required.
Free Returns
Eligible returns are accepted free of charge within the 30-day return period.
Non-Returnable Items
The following items cannot be returned:
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Gift cards
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Customized or personalized products
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Clearance or final-sale items
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Products damaged through misuse
Refund Process
After receiving and inspecting the returned item, we will notify you regarding approval.
Approved refunds will be issued to the original payment method.
Refund processing typically takes 5-10 business days depending on your payment provider.
Late or Missing Refunds
If you have not received your refund:
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Check your bank account again.
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Contact your credit card provider.
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Contact your bank.
If the issue remains unresolved, contact us at:
VictoriaGeorge7596@hotmail.com
Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery with photos and order details.
We will review the case and provide an appropriate solution.