Refund policy

Return & Refund Policy

Last Updated: June 2026

Customer satisfaction is important to us.

30-Day Return Policy

Customers may request a return within 30 days of receiving their order.

To qualify for a return:

  • Item must be unused and in original condition.

  • Item must be returned in original packaging.

  • Proof of purchase is required.

Free Returns

Eligible returns are accepted free of charge within the 30-day return period.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards

  • Customized or personalized products

  • Clearance or final-sale items

  • Products damaged through misuse

Refund Process

After receiving and inspecting the returned item, we will notify you regarding approval.

Approved refunds will be issued to the original payment method.

Refund processing typically takes 5-10 business days depending on your payment provider.

Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account again.

  2. Contact your credit card provider.

  3. Contact your bank.

If the issue remains unresolved, contact us at:

VictoriaGeorge7596@hotmail.com

Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery with photos and order details.

We will review the case and provide an appropriate solution.